Your receptionist answers 60 calls a day. Half of them ask the same things.
Agenvik is an AI agent for clinics and hospitals that handles patient enquiries on your website and WhatsApp — hours, services, insurance, booking info — instantly, 24/7. Your front desk focuses on the patients in front of them.
Free plan · No credit card required · Live in under an hour
What your front desk is actually doing all day
50%+
Of calls are about hours, services, or insurance
"Are you open on Sunday?" "Do you see children?" "Do you accept [insurance]?" These questions have definitive answers. Your staff shouldn't need to answer them 40 times a day.
10pm
When patients research and can't reach you
A patient checking if you take walk-ins at night can't get an answer. They book elsewhere, or show up unannounced tomorrow. The information was on your website — but buried.
Every rotation
New staff relearning the same answers
Every time a new receptionist joins, they spend their first week asking colleagues basic questions about services. That knowledge should be findable — not memorised.
An AI agent for clinics — handles the admin layer so your team handles the human layer
Upload your clinic's FAQ, services list, doctor profiles, insurance information, and standard procedures. Agenvik answers inbound questions instantly — on your website and WhatsApp — 24 hours a day. Anything clinical, complex, or requiring a real decision routes straight to your team.
Important: Agenvik handles administrative and informational queries only. It never provides clinical advice, diagnoses, or anything that requires a licensed professional. Patient records never touch the system.
What it handles
- Clinic hours, location, and parking
- Services offered and which doctor or department handles what
- Insurance providers accepted and basic billing information
- Appointment booking process and typical wait times
- Walk-in policy and emergency contact routing
- Languages spoken at the clinic
What it hands off to your team
- Any clinical question (symptoms, treatment, medication) — routes to on-call contact
- Appointment booking itself — shares your booking link or collects details for callback
- Complaints or urgent patient needs — routes to a specific staff member
Set it up once. Your patients get answers around the clock.
- 1
Upload your clinic information
Drop in your FAQ document, services list, insurance and billing info, and doctor directory. Standard Word or PDF format works. No special formatting needed.
- 2
Deploy on your website and WhatsApp
Add the chat widget to your website in 2 minutes with one line of code. Connect your WhatsApp Business number in about 15 minutes. Both channels run the same agent simultaneously.
- 3
Patients get answers instantly
Whether it's 8am or 11pm, patients asking about your hours, services, or insurance get an accurate, immediate answer — sourced directly from the information you provided.
- 4
Your team handles what matters
The agent logs every conversation. Your staff reviews the log daily, spots any gaps in the knowledge base, and handles anything the agent correctly escalated.
Live in under an hour — free to start
No setup fees. No code. No credit card required.
Questions clinic owners ask
Is patient data safe with an AI agent at a clinic?
The Agenvik agent only knows what you upload — general clinic information like hours, services, and billing basics. No patient records, medical history, or personal data ever enters the system. Agenvik cannot access your clinic management software.
Can an AI agent book clinic appointments automatically?
Right now Agenvik can share your booking link (Calendly, Practo, your own form) or collect the patient's details for a callback. Direct calendar integration — where Agenvik books the appointment itself — is on the roadmap.
What happens if a patient asks the AI agent a medical question?
Agenvik is scoped to administrative queries only. If a patient asks something clinical ("is this symptom serious?", "can I take this medication?"), Agenvik responds: "For medical questions, please speak with one of our doctors. Call us at [number] or visit during clinic hours." It never attempts to answer clinical questions.
What languages does Agenvik support for clinic patient queries?
Agenvik responds in whatever language the patient writes in, as long as the relevant information is in your knowledge base. Upload your FAQ in the languages your patients use most.
How long does it take to set up Agenvik for a clinic?
Most clinics are live within an hour. Upload your documents, deploy the widget, connect WhatsApp. The Agenvik agent starts handling queries immediately — no engineering required.
Give your front desk their time back
Free plan. Set up in under an hour. No credit card.
Free plan · No credit card required · Cancel anytime · Data stays private